Meta Platform Compliance • User Data Deletion

User Data Deletion Instructions

Compliant with Facebook Platform Terms Section 4.b • Lomi by Lomi Solutions

Lomi (owned and operated by Lomi Solutions, Legal Business Name: Lomi Solutions) respects your privacy and gives you complete authority over all personal information, connected social media credentials, and publication archives.

Under the Facebook Platform Terms and international privacy regulations (GDPR, CCPA), you may delete all data that Lomi has retrieved or stored regarding your Facebook account, Pages, or Instagram profiles.

How to Delete Your Facebook / Meta Data

Option 1: Disconnect Directly in Lomi Dashboard (Instant)

The quickest way to delete your tokens and channel records:

  1. Log in to your Lomi dashboard.
  2. Navigate to Connected Accounts.
  3. Locate your connected Facebook Page or Instagram channel in the active channels grid.
  4. Click the Disconnect button.

Result: Your AES-256 encrypted OAuth access tokens and Page credentials are immediately and permanently removed from our active database.

Option 2: Revoke Access & Delete Data via Facebook Settings

If you prefer to remove permissions directly on Facebook:

  1. Log in to Facebook on desktop or mobile.
  2. Go to Settings & Privacy > Settings.
  3. In the sidebar, select Apps and Websites.
  4. Find Lomi in the list of authorized apps.
  5. Click Remove.
  6. To delete historical posts published through the app, check the box “Delete posts, videos or events Lomi posted on your timeline” and confirm by clicking Remove.
Option 3: Direct Email Request to our Data Protection Team

You can submit a formal erasure request by contacting our compliance officer directly:

Subject Line: Meta Data Deletion Request
Details Needed: Your workspace email, registered Facebook Page ID, or username
We acknowledge requests within 24 hours and finalize complete deletion within 48 business hours.

Submit Automated Data Deletion Request

Self-Service Data Deletion Request

Enter your workspace email or Facebook Page ID to request immediate permanent deletion of all stored OAuth tokens, cached data, and scheduled posts.

What Data Is Purged Upon Deletion

  • OAuth Access Tokens & Page Secrets: Decryption keys and encrypted token hashes are permanently destroyed.
  • Profile Metadata: Profile names, avatars, account IDs, and channel references.
  • Draft & Scheduled Posts: Any queued posts waiting for publication are automatically canceled and purged.
  • Activity Logs: Historical API dispatch logs are purged during automated lifecycle cleanup.

Data Protection & Legal Entity Information

For manual deletion requests or regulatory verification under Facebook Platform policies:

Lomi Solutions
Legal Business Name: Lomi Solutions
Contact Email: contact@uselomi.com